Learn more about our return eligibility, exchange process, and customer satisfaction policies.
Products may be eligible for return or exchange if they are received damaged, defective, or incorrect at the time of delivery.
Customers are requested to raise return or exchange requests within 3 days of receiving the order.
Returned products must remain unused, sealed, and in their original packaging condition.
Due to hygiene and safety reasons, certain opened or used fragrance products may not qualify for return or exchange.
Approved refunds are generally processed within 7–10 business days through the original payment method.
For any return or refund-related support, customers may contact our support team through the Contact Us page.